Frequently Asked Questions
This is dependent on the type of door you purchase, please refer to one of our team members for all warranty information.
Installation crew generally arrives between 8:30 – 9:30am, unless otherwise instructed.
Rocksolid Windows & Doors Ltd. will contact you approximately 1 week in advance to finalize your installation date. We always strive to adhere to these dates, however as our work is completed outdoors weather can often create last minute schedule changes. We will work our best to minimize possible installation delays.
Paid invoice and all applicable warranties will be mailed out to the homeowner within 5-10 business days. Please store these for future reference.
Yes. We take care of the disposal of old windows and doors.
Yes! We received the 2020 & 2021 Top Choice Award for Window & Door Company in Windsor.
We were also given the Guildmaster with Highest Distinction Award from Guildquality in 2020 & 2021 for demonstrating exceptional customer service within the residential construction industry. Check it out at https://www.guildquality.com/guildmaster